Comitium AI — Privacy Policy

Last Updated: 1/1/2025

This Privacy Policy explains how Comitium AI, Inc. (“Comitium AI”, “we”, “us”, or “our”) collects, uses, and protects personal information when you access or use our websites, products, APIs, applications, and AI services (collectively, the “Services”).

By using our Services, you agree to the terms of this Privacy Policy.
If you do not agree, please do not use the Services.

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1. Information We Collect

We collect the following types of information to provide and improve our Services.

1.1 Information You Provide

This includes:

Account information: name, email address, password, organization details.

Billing information: payment details, billing address (processed by third-party payment processors).

User Content: prompts, uploads, files, documents, text, and other data submitted to the Services.

Communications: feedback, survey responses, support requests, and correspondence.

1.2 Information We Automatically Collect

When you use our Services, we may collect:

Log data: IP address, browser type, device identifiers, operating system, date/time stamps, pages viewed.

Usage data: interactions with the Services, prompt activity, features used, error reports.

Cookies and similar technologies: used for analytics, authentication, session management, and service improvement.

1.3 Information from Third Parties

We may receive information from:

Enterprise customers who authorize users for access.

Partners, vendors, or integrations (e.g., identity verification, usage analytics).

Public or commercial data sources relevant to improving model performance and detecting abuse.

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2. How We Use Information

We use personal information for the following purposes:

2.1 To Provide and Improve the Services

Operating, maintaining, and enhancing the functionality of our models and tools.

Processing User Content to return Output.

Developing new features and capabilities.

2.2 Safety, Security, and Abuse Prevention

Monitoring for misuse, harmful activity, or violations of our Terms of Use.

Detecting fraud, security incidents, system integrity issues, or unauthorized access.

2.3 Customer Support and Communication

Responding to inquiries and support requests.

Sending service updates, notices, onboarding information, and administrative messages.

2.4 Analytics and Research

Understanding usage patterns to improve model performance.

Conducting aggregate analysis and product research.

Measuring and enhancing model safety, accuracy, and reliability.

2.5 Legal Compliance

Complying with applicable laws, regulations, and law enforcement requests.

Enforcing our Terms and protecting the rights, safety, and security of users and the public.

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3. How We Handle User Content

Comitium AI treats User Content with strict confidentiality.

3.1 Ownership

You retain ownership of all User Content submitted to the Services.

3.2 Use of User Content

We use User Content only to:

deliver the Services,

ensure safety and security,

comply with legal obligations.

3.3 Model Training

We do not use User Content to train our models unless you provide explicit consent (e.g., via enterprise settings or a written agreement).

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4. Sharing Information

We do not sell personal information.
We share information only as described below.

4.1 Service Providers

We may share information with vendors who help us:

host and operate the Services,

process payments,

provide analytics,

support security, logging, or infrastructure.

All service providers are contractually required to use information only to support Comitium AI.

4.2 Enterprise Customers

If you access the Services through an organization:

your organization may receive information about how you use the Services,

your organization may control or request deletion of your data.

4.3 Legal and Safety Requirements

We may disclose information if required to:

comply with legal or regulatory requests,

enforce our Terms of Use,

protect the rights, safety, and security of users or the public.

4.4 Business Transfers

If Comitium AI undergoes a merger, acquisition, asset sale, or restructuring, information may be transferred as part of the transaction.

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5. Data Retention

We retain personal information only as long as necessary to:

provide the Services,

satisfy legal or compliance obligations,

maintain security and abuse monitoring.

We may retain anonymized or aggregated data indefinitely.

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6. Data Security

We use industry-standard technical and organizational measures to protect information, including:

encryption in transit and at rest,

access controls and authentication,

monitoring for abuse and unauthorized access,

regular security assessments.

No system is perfectly secure, and we cannot guarantee absolute protection.

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7. Your Rights and Choices

Depending on your jurisdiction, you may have the right to:

access your personal information,

correct inaccurate information,

delete certain information,

restrict or object to processing,

download/export data,

withdraw consent (where applicable).

To exercise these rights, contact us at privacy@comitiumai.com.

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8. Children’s Privacy

Our Services are not intended for individuals under 18.
We do not knowingly collect personal information from minors.
If we learn that information has been collected from a minor, we will delete it promptly.

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9. International Data Transfers

Your information may be processed in countries that may not have the same data protection laws as your home jurisdiction.
We use legal safeguards (such as standard contractual clauses) to protect transferred data where required.

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10. Changes to This Policy

We may update this Privacy Policy from time to time.
We will notify users of material changes via the website or email.
Continued use of the Services after changes means you accept the updated policy.

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11. Contact Us

If you have questions about this Privacy Policy or your data, contact:

Comitium AI, Inc.
Email: privacy@comitiumai.com
Website: https://www.comitiumai.com